fn999 Terms & Conditions

These terms and conditions ("Terms") form a binding agreement between the fn999 platform and its user ("Member" or "you"). By visiting the fn999 website, registering an account, or using any service, you are considered to have fully agreed to these Terms.

fn999 operates a safe and reliable online gaming and betting platform for users in Bangladesh. The platform uses SSL encryption and advanced security technology to protect user data and transactions.

These Terms apply at all times — regardless of whether you use a specific game, sports betting, or bonus offer. If you disagree with any part of these Terms, please refrain from using fn999.

2.1 Age Requirement

To create an account and use any gaming service on fn999, a member must be at least 21 years of age. We are actively committed to preventing underage gaming. If any irregularity is found during age verification, the account will be closed immediately.

2.2 One Account Policy

Each person may operate only one account. If a single person holds multiple accounts, they will be considered duplicate accounts and all associated accounts will be closed. Funds held in both accounts may be forfeited.

2.3 Registration Information

You must provide accurate and complete information when registering an account. fn999 reserves the right to cancel an account if false, incomplete, or misleading information is provided.

• Your name, mobile number, and payment details must be genuine and your own.
• If you need to update your account details, please contact the support team.
• It is your responsibility to keep your account password confidential.

All financial transactions on fn999 are processed through bKash, Nagad, Rocket, and Upay. These trusted mobile banking services ensure fast and secure transactions for users in Bangladesh.

3.1 Deposit Terms

• The account used to deposit and the account used to withdraw must be the same mobile wallet.
• Deposits from third-party accounts are not accepted.
• The deposit amount must be sent with the correct reference number.

3.2 Withdrawal Terms

• The standard processing time for a withdrawal request is 15 minutes to 2 hours.
• Account verification must be completed before making a withdrawal.
• If the wagering requirements of any active bonus have not been met, the withdrawal process will not begin.
• fn999 reserves the right to request additional verification for unusual or suspicious transactions.

4.1 Welcome Bonus

A 100% bonus is available on your first deposit at fn999, up to a maximum of ৳15,000. For example, if you deposit ৳1,000 you will receive a ৳1,000 bonus and your total balance will be ৳2,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. Example: if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before the bonus can be withdrawn. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

4.3 General Bonus Rules

• Each member may claim each promotional offer only once.
• Wagering must be completed within the specified time limit after receiving a bonus.
• While using a bonus, the maximum bet amount will be set according to the applicable terms.
• Any winnings from bonus funds cannot be withdrawn before the wagering requirements are met.
• Bonuses claimed through multiple accounts or by fraudulent means will be cancelled.
• fn999 reserves the right to modify, suspend, or cancel any bonus offer.

5.1 Fair Play Commitment

fn999 believes in fair play. All our game providers — Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, and others — use industry-standard RNG (Random Number Generator) technology. Results are entirely random and are not influenced by any external factors.

5.2 Prohibited Conduct

The following conduct is strictly prohibited and may result in account termination:

• Placing automated bets using software or bots.
• Intentionally exploiting game errors or bugs.
• Operating linked accounts or collusion (using multiple accounts together in a fraudulent manner).
• Money laundering or using funds from illegal sources.
• Attempting to breach the platform's security systems.

5.3 Technical Issues

If a game is left incomplete due to network disconnection or technical reasons, fn999 will determine the outcome of that game based on its own server logs. fn999 is not responsible for losses caused by issues with the user's device or internet connection.

The fn999 VIP program has five tiers. Weekly cashback benefits are available at each tier:

• VIP tier advancement depends on the user's activity and participation.
• Cashback is calculated weekly and credited to the account.
• fn999 reserves the right to modify VIP benefits and rules.

7.1 KYC Verification

fn999 may verify a user's identity when required. A national identity card or other government-issued identity document may be requested for verification. Withdrawals may be placed on hold until this process is completed.

7.2 Account Security

Ensuring the security of your account is your own responsibility. If you suspect any unauthorised access, notify the support team immediately. fn999 will not be held liable if account details are shared with a third party.

7.3 Suspicious Activity

If any suspicious or unusual activity is detected, fn999 may temporarily suspend the account and conduct an investigation. Related transactions may be held during the investigation.

fn999 is committed to responsible gaming. We believe gaming is a form of entertainment — it is not a solution to financial problems. User well-being is our highest priority.

• If you feel that gaming is getting out of your control, please use the self-exclusion option.
• Deposit limits, session limits, and bet limits can be set.
• To learn more about responsible gaming, please read our Responsible Gaming page.

For players aged 21 and above only. Do not bet more than you can afford.

All content on the fn999 platform — logos, graphics, software, text, and design — is the intellectual property of fn999. Reproducing, distributing, or using this content commercially without prior written permission is prohibited.

Games and content from game provider companies (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) are covered by their own intellectual property rights and may not be used without permission from the respective company.

fn999 always strives to operate a safe and reliable platform. However, fn999's liability is limited in the following circumstances:

• Losses caused by issues with the user's own device or internet connection.
• Unexpected technical errors, server maintenance, or issues with third-party service providers.
• Losses resulting from the user's own negligence or breach of security rules.
• Consequences of violating laws applicable in the user's own country.

fn999 will never be liable for indirect, incidental, or consequential damages.

11.1 Closure at User's Request

You may request to close your account at any time. If there are any active bonuses or unresolved bets on the account at the time of the request, these will be cancelled. The verified available balance will be returned.

11.2 Closure at fn999's Initiative

fn999 reserves the right to close an account in the following cases:

• Violation of any clause of the Terms.
• Suspected fraudulent activity or money laundering.
• Failure to meet the age requirement or providing false information.
• Evidence of operating multiple accounts.

fn999 is committed to protecting users' personal data. Our platform uses SSL encryption to keep all data and transactions secure. For full details on how personal data is collected, stored, and used, please read our Privacy Policy.

• Your data is not sold to third parties.
• Data may be provided to regulatory authorities when required by law.
• Details on our cookie policy are available in our privacy policy.

fn999 reserves the right to modify these Terms at any time. Where changes are significant, every effort will be made to notify users as far in advance as possible. Continued use of the platform after changes have been made will be considered acceptance of the new Terms.

It is your responsibility to read the latest version of the Terms before each visit.

Any dispute between fn999 and a user will first be addressed through negotiation. To resolve a dispute, the user must first contact our support team.

• You can reach us 24/7 via live chat.
• Email contact: [email protected]
• The support team provides assistance in both Bengali and English.

Including proper evidence and information when submitting a dispute makes it possible to reach a resolution faster.